GZ Gravity Zone

Privacy Policy

Gravity Zone respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and your rights under the Digital Personal Data Protection Act, 2023 (India) and other applicable laws. By using our app, you consent to this policy.

1. Data We Collect

When you create an account, we collect:

Full name
Email address
Mobile number
A 4-digit PIN (stored hashed, never in plain text)
Broker name (optional)

We also automatically collect:

Device information (model, OS version, app version)
Basic usage analytics (crash logs, screen views) to improve the app

2. How We Use Your Data

We use your data to:

Create and secure your account
Send one-time passwords (OTPs) for verification
Personalise your experience
Communicate service updates and important notices
Comply with legal obligations

We do NOT sell your personal data to third parties.

3. How We Protect Your PIN

Your 4-digit PIN is hashed using industry-standard bcrypt encryption before being stored on our servers. We never store your PIN in plain text and cannot recover it. If you forget your PIN, you must reset it via email verification.

4. Data Sharing

We share your data only with:

Trusted service providers (email/SMS delivery, cloud hosting) bound by confidentiality agreements
Law enforcement or government authorities when required by law

We never share your data with advertisers or data brokers.

5. Data Retention & Deletion

We retain your account data as long as your account is active. You may request deletion of your account and personal data at any time by emailing gravity.zone22@gmail.com. We will delete your data within 30 days, except where retention is required by law.

6. Your Rights (India DPDP Act, 2023)

Under the Digital Personal Data Protection Act, 2023, you have the right to:

Access your personal data
Correct inaccurate data
Request erasure of your data
Withdraw consent at any time
File a grievance with our Grievance Officer

To exercise any of these rights, contact our Grievance Officer at gravity.zone22@gmail.com.

7. Children's Privacy

Our app is not intended for users under 18 years of age. We do not knowingly collect data from minors. If you believe a minor has provided us data, please contact us immediately for deletion.

8. Cookies & Analytics

We use minimal analytics (crash reports, anonymous usage counts) to improve app stability and user experience. We do not use cookies for advertising or cross-app tracking.

9. Security

We implement reasonable technical and organisational measures to protect your data, including encrypted transmission (HTTPS), hashed credentials, and access controls. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified in-app. Continued use of the app after changes constitutes your acceptance of the updated policy.

11. Grievance Officer (IT Rules, 2021)

As required under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:

Name: Grievance Officer, Gravity Zone
Email: gravity.zone22@gmail.com
Address: Ahmedabad, Gujarat, India

We will acknowledge your complaint within 24 hours and resolve it within 15 days of receipt.

12. Contact Us

For privacy-related questions, email us at gravity.zone22@gmail.com.